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District Office Closed

Monday, May 29, 2023

2023 Memorial Day Monday May 29. American Flags


Declaring Stage 1 Conditions

Resolution 20230516 Stage 1 Conditions for All MOWD Customers

Effective June 1, 2023, MOWD will implement Stage 1 actions and measures, including increasing all MOWD customers’ allocations to 100% baseline and discontinuing the drought surcharge.


Well Water Update:

MOWD is back on Casitas Water, as of Saturday March 18, 2023, due to storm damages. Due to recent storms, Caltrans determined that the section of Hwy 33 leading to our Treatment Plant and two wells is unstable. Caltrans does not have an estimated timeframe for repairs. MOWD’s other two wells are offline due to the proximity of surface water. The Ventura River has encroached on those wells, and the State Water Board will not allow pumping when surface water is within 150 ft of our groundwater wells. MOWD will make every effort to minimize the time the District purchases water from Lake Casitas.

Please continue to check back here for updates.

4/5/2023: Caltrans contractors have begun performing soils testing, to determine extent of damage to hillside and preparations for engineering the repairs. 5/5/2023: The District remains on Casitas water due to surface water proximity to our wells and the Hwy 33 section of the road exposing our main line. We are monitoring the surface water proximity to our wells daily, and will resume pumping from the wells as soon as possible.


Casitas Lake Level

Low Point (12-1-2022): 29.8%

https://www.casitaswater.org/your-water/lake-level

Ventura County Rainfall Totals:

https://www.vcwatershed.net/fws/reports/rain-season-report


EPA Lead & Copper Revised Rule

The EPA is requiring all public water utilities (including Meiners Oaks) to submit a water service line inventory in order to document any lead service lines owned by either the utility or the customer. Lead was banned by the federal government in 1988, so if your home was built post-1988 we know that the line could not be lead.
You can help Meiners Oaks comply with the EPA-mandated Lead & Copper Revised Rule by identifying the type of water line you have coming into your home. Any services that are not self-identified will have to be dug up by the utility in order to identify the line material. If you have any questions please call the office at 805-646-2114.

Meiners Oaks EPA Lead & Copper Survey 2023


Upcoming Regular Board Meeting

Tuesday, May 16, 2023 at 6:00 pm

5-16-2023 Regular Board Meeting Agenda Packet


2022 Annual Drinking Water Quality Report Now Available (2021 Data)

Meiners Oaks Water District’s Annual Consumer Confidence Reports are now available online. If you would like a copy of the report(s) mailed to you, please call (805) 646-2114. If you have questions about your water sources or water quality issues, please contact General Manager, Justin Martinez at (805) 646-2114.

MOWD: CCR 2021

Casitas (Backup Supplier): CMWD 2022 Report (2021 Data)_Lake MMW


Financial Assistance Programs

    • California Low Income Household Water Assistance Program: https://csd.ca.gov/waterbill
      • What is LIHWAP? LIHWAP offers a one-time payment to help you pay your past due water or wastewater bills accrued during any timeframe. The size of a benefit can vary depending on the past due balance of the household’s residential water and wastewater bills. In addition, program participation is limited to households receiving services from water and wastewater providers enrolled in LIHWAP to receive the payment of assistance benefits (MOWD is enrolled). Households that qualify for LIHWAP could reduce their water or wastewater charges, by up to $2,000.
      • How is LIHWAP funded? LIHWAP is funded by the federal government and administered by the CA Department of Community Services and Development. CSD works with local community-based service providers to help low-income households pay down their outstanding water and wastewater utility bills.
      • When can I apply? Eligible households with past due residential water or wastewater bills can begin applying for LIHWAP assistance in June 2022. The program is scheduled to end in August 2023.
      • How do I apply? Households can apply for LIHWAP assistance through a local LIHWAP service provider. Eligibility for LIHWAP services can vary depending on income, water system participation (MOWD is an approved utility provider), place of residence, and other factors. Households whose utility payments are included in their rent may also be eligible for LIHWAP. Contact your local LIHWAP service provider to learn more about how to apply.
      • MOWD local LIHWAP service provider: Community Action of Ventura County, Inc., Maria Ramirez, HEAP Manager. (805) 436-4025 or mramirez@ca-vc.org.
    • California Arrearage Payment Program, administered by California Department of Community Services and Development: https://www.csd.ca.gov/pages/CAPP.aspx
    • Low Income Home Energy Assistance Program, administered by California Department of Community Services and Development: https://www.acf.hhs.gov/ocs/low-income-home-energy-assistance-program-liheap
    • California COVID-19 Rent Relief, administered by Consumer Services and Housing Agency: https://housing.ca.gov/covid_rr/
    • Casitas Municipal Water District Rebates for MOWD Customers: https://www.casitaswater.org/for-customers/water-conservation/available-rebates

Online Bill Pay Available Now!

Ways to Register:

(Please note that our secure Merchant Services Provider, Global Payments Direct, Inc., charges a $1.25/online transaction convenience processing fee, fee going up to $2.00 in February 2023)

  1. Right above here find “Quick Links,” go to “Pay Bill”, click on link. You will be redirected to our secure payment portal.
  2. Go directly to our secure payment portal at: https://www.municipalonlinepayments.com/meinersoakscowdca

***ATTENTION ALL CUSTOMERS *** 

Stage 3 Mandatory & Voluntary Water Use Restrictions

Click for the Water Shortage Drought Resolution and Fines for improper use of water


DISTRICT OFFICE 

We are committed to serving you and request business be conducted online or by phone.

CONTACT US

During Normal Hours:

805-646-2114   (Payments/General Questions/Water Emergencies)

After-Hours Emergencies:

805-297-7240 (Justin, General Manager)

Email:     

General Manager, Justin Martinez: justin@meinersoakswater.com

Assistant General Manger & Board Secretary, Summer: summer@meinersoakswater.com

Accounts Payable & Payroll, Brandi: brandi@meinersoakswater.com

Administrative Clerk & Accounts Receivable, Leslie: leslie@meinersoakswater.com

Payments:

Mail payments via US Postal Service

Online at meinersoakswater.com

By phone (Debit/Credit Cards only)

Office Door Payment Dropbox – Put payment in an envelope with account and/or address.

If paying CASH, please clearly mark the amount you enclosed and a cash receipt will be mailed to you the following business day.


MOWD Enterprise Catalog 2022


We hope you find our site friendly and easy to use.

We welcome your comments and feedback: summer@meinersoakswater.com