Upcoming Board Committee Meetings
Safety Committee Agenda Packet 10-5-2023
Thursday, October 5, 2023 at 9:00 am
New Meters Committee Meeting Agenda Packet 10-5-2023
Thursday, October 5, 2023 at 10:00 am
Scheduled Water Rates 2022 – 2025
New District Phone System
The District Main Office will be switching phone providers on Wednesday, June 7, 2023. The transition will provide a more advanced phone system at a more cost effective rate than the current provider. You will notice some new options when you call the District, please listen to the menu options carefully. The after-hours water emergency calls will now automatically dial through to the on-call field operator.
Declaring Stage 1 Conditions
Resolution 20230516 Stage 1 Conditions for All MOWD Customers
Effective June 1, 2023, MOWD will implement Stage 1 actions and measures, including increasing all MOWD customers’ allocations to 100% baseline and discontinuing the drought surcharge.
Well Water Update:
MOWD is back on Casitas Water, as of Saturday March 18, 2023, due to storm damages. Due to recent storms, Caltrans determined that the section of Hwy 33 leading to our Treatment Plant and two wells is unstable. Caltrans does not have an estimated timeframe for repairs. MOWD’s other two wells are offline due to the proximity of surface water. The Ventura River has encroached on those wells, and the State Water Board will not allow pumping when surface water is within 150 ft of our groundwater wells. MOWD will make every effort to minimize the time the District purchases water from Lake Casitas.
Please continue to check back here for updates.
4/5/2023: Caltrans contractors have begun performing soils testing, to determine extent of damage to hillside and preparations for engineering the repairs.
5/5/2023: The District remains on Casitas water due to surface water proximity to our wells and the Hwy 33 section of the road exposing our main line. We are monitoring the surface water proximity to our wells daily, and will resume pumping from the wells as soon as possible.
5/31/2023: The District is working to bring two wells back online, pending water quality samples.
6/2/2023: The District is back 100% on our well water.
Casitas Lake Level
Low Point (12-1-2022): 29.8%
https://www.casitaswater.org/your-water/lake-level
Ventura County Rainfall Totals:
https://www.vcwatershed.net/fws/reports/rain-season-report
EPA Lead & Copper Revised Rule
The EPA is requiring all public water utilities (including Meiners Oaks) to submit a water service line inventory in order to document any lead service lines owned by either the utility or the customer. Lead was banned by the federal government in 1988, so if your home was built post-1988 we know that the line could not be lead.
You can help Meiners Oaks comply with the EPA-mandated Lead & Copper Revised Rule by identifying the type of water line you have coming into your home. Any services that are not self-identified will have to be dug up by the utility in order to identify the line material. If you have any questions please call the office at 805-646-2114.
Meiners Oaks EPA Lead & Copper Survey 2023
2023 Annual Drinking Water Quality Report Now Available (2022 Data)
Meiners Oaks Water District’s Annual Consumer Confidence Reports are now available online. If you would like a copy of the report mailed to you, please call (805) 646-2114. If you have questions about your water sources or water quality issues, please contact General Manager, Justin Martinez at (805) 646-2114.
MOWD: CCR 2022
Financial Assistance Programs
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- California Low Income Household Water Assistance Program: https://csd.ca.gov/waterbill
- What is LIHWAP? LIHWAP offers a one-time payment to help you pay your past due water or wastewater bills accrued during any timeframe. The size of a benefit can vary depending on the past due balance of the household’s residential water and wastewater bills. In addition, program participation is limited to households receiving services from water and wastewater providers enrolled in LIHWAP to receive the payment of assistance benefits (MOWD is enrolled). Households that qualify for LIHWAP could reduce their water or wastewater charges, by up to $2,000.
- How is LIHWAP funded? LIHWAP is funded by the federal government and administered by the CA Department of Community Services and Development. CSD works with local community-based service providers to help low-income households pay down their outstanding water and wastewater utility bills.
- When can I apply? Eligible households with past due residential water or wastewater bills can begin applying for LIHWAP assistance in June 2022. The program is scheduled to end in August 2023.
- How do I apply? Households can apply for LIHWAP assistance through a local LIHWAP service provider. Eligibility for LIHWAP services can vary depending on income, water system participation (MOWD is an approved utility provider), place of residence, and other factors. Households whose utility payments are included in their rent may also be eligible for LIHWAP. Contact your local LIHWAP service provider to learn more about how to apply.
- MOWD local LIHWAP service provider: Community Action of Ventura County, Inc., Maria Ramirez, HEAP Manager. (805) 436-4025 or mramirez@ca-vc.org.
- California Arrearage Payment Program, administered by California Department of Community Services and Development: https://www.csd.ca.gov/pages/CAPP.aspx
- Low Income Home Energy Assistance Program, administered by California Department of Community Services and Development: https://www.acf.hhs.gov/ocs/low-income-home-energy-assistance-program-liheap
- California COVID-19 Rent Relief, administered by Consumer Services and Housing Agency: https://housing.ca.gov/covid_rr/
- Casitas Municipal Water District Rebates for MOWD Customers: https://www.casitaswater.org/for-customers/water-conservation/available-rebates
- California Low Income Household Water Assistance Program: https://csd.ca.gov/waterbill
Online Bill Pay Available Now!
Ways to Register:
(Please note that our secure Merchant Services Provider, Global Payments Direct, Inc., charges a $1.25/online transaction convenience processing fee, fee going up to $2.00 in February 2023)
- Right above here find “Quick Links,” go to “Pay Bill”, click on link. You will be redirected to our secure payment portal.
- Go directly to our secure payment portal at: https://www.municipalonlinepayments.com/meinersoakscowdca
DISTRICT OFFICE
We are committed to serving you and request business be conducted online or by phone.
CONTACT US
During Normal Hours:
805-646-2114 ext. 1 (Payments/General Questions/Water Emergencies)
After-Hours Emergencies:
805-646-2114 ext. 5
805-297-7240 (Justin, General Manager)
805-297-7241 (Levi, Field Supervisor)
Email:
General Manager, Justin Martinez: justin@meinersoakswater.com
Assistant General Manger & Board Secretary, Summer: summer@meinersoakswater.com
Accounts Payable & Payroll, Brandi: brandi@meinersoakswater.com
Administrative Clerk & Accounts Receivable, Leslie: leslie@meinersoakswater.com
Payments:
Mail payments via US Postal Service
Online at meinersoakswater.com
By phone (Debit/Credit Cards only)
Office Door Payment Dropbox – Put payment in an envelope with account and/or address.
If paying CASH, please clearly mark the amount you enclosed and a cash receipt will be mailed to you the following business day.
MOWD Enterprise Catalog 2022
We hope you find our site friendly and easy to use.
We welcome your comments and feedback: summer@meinersoakswater.com